At House of Cufflinks, we strive for customer satisfaction and offer a transparent return and refund policy. If you are not satisfied with your purchase, you can submit a return request within 14 days of receipt. Follow these steps for a smooth returns process:
Return policy
- Items must be unused and in original condition, including packaging.
- Return costs are at your own expense, unless the product is defective or delivered incorrectly.
- Products cannot be returned if they have been altered or personally engraved.
Refund
Upon receipt of the returned product, we will check the condition of the item. Within 14 days of approval, you’ll receive the refund on your original payment method.
How to Request a Return?
- Please contact our customer service within 14 days of receipt via the contact page of House of Cufflinks.
- Please follow the return shipping instructions you receive from us.
- Send the package with a track & trace option for safe handling.
Do you have questions about returning or do you want to exchange a product? Visit our customer service or view our full range on our shop page.